Virtual negotiation & influencing

Virtual negotiation & influencing
Digital negotiations begin by effectively preparing and managing the negotiation and influencing process. Dealing with the specifics of an online negotiation is central in order to be able to apply the tactics and skills for a good negotiation efficiently and effectively. The focus is on making contact with the other party through a virtual channel and clarifying the goals and needs. This is necessary to determine the strategy for your negotiation and to consciously apply negotiation styles.

Negotiation starts with being clear about what you can/want to give away and what you can ask for in return in order to create a win-win situation where both parties leave the negotiating table satisfied.

Program in partnership with Hovingh & Partners
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Target audience

Anyone who regularly (also) negotiates virtually and wants to get the most out of both a commercial and purchasing position

Expected results

• Reducing price pressure, margin improvement
• Increase in sales revenue
• Improve gross and upsell results
• Improvement of conversion rates
• Better competitive position
• Improve customer retention

Competences

• Customer focus
• Problem analysis
• Oral communication and presentation
• Non-verbal communication
• Listen
• Sensitivity
• Persuasiveness
• Impact
• Adaptability
• Flexible behaviour
• Result Orientation

What do our customers think!

“Thanks again for this intensive, but instructive week. It's nice to see how full of conviction/enthusiasm you taught us something. That is hugely motivating!”

Internal and External Sales Team
(International organization in logistic solutions)

“Relevant experience of facilitator and good interaction. Themes that are directly linked to our organization. Training and content gives confidence.

International Sales team
(Data Analytics Company)

“ Very instructive due to the clear structure. Learned a lot in a very short time, very intense but a lot of fun. Good learning environment where I dare to be vulnerable with a lot of interaction and variety. 

Sales team
(IT recruiter)

“This session was great, interactive and flexible. I think it's one of the best workouts I've had. Good energy and convincing explanation."
“My work as a New Business Developer has become more fun.” 

Netwerk Development Team
(Leading B2C Marketplace Platform Provider)